Troubleshooting
Backgammon - Lord of the Board links not working? Fix it here.
Every error Backgammon - Lord of the Board players hit when claiming free coins: what causes it and exactly how to fix it. Start with the quick checklist below before digging into a specific error.
Quick-fix checklist
Run through these first. They resolve most issues in under a minute.
- 1
Always try the newest link first. Backgammon - Lord of the Board bonus links expire within 24 to 72 hours (not officially published; sourced from community reports). the exact window varies per promotion. treat links older than 48 hours as at risk.. The freshest link on this page is the most likely to work.
- 2
Facebook bonus link coins credit to your account automatically. If the reward does not appear immediately, restart the game and check your in-game inbox. The Progressive Bonus progress bar is at the bottom of the game lobby and refreshes every 4 hours.
- 3
Make sure you are logged into the same account you always use. Claiming on a different Facebook account or a different app login is the single most common cause of "already claimed" errors.
- 4
Each link can only be redeemed once per account. If you have already claimed it before, it will not credit again on the same account no matter how many times you tap it.
- 5
Turn off any VPN or proxy before claiming. Backgammon - Lord of the Board links are region-checked and VPN traffic is often rejected at the link level, not the app level.
- 6
Update Backgammon - Lord of the Board to the latest version. Outdated app versions sometimes fail to process the reward handoff even when the link itself opens correctly.
- 7
iOS: If a coin link opens Safari but does not redirect into the app, close Safari, open Lord of the Board first, then tap the link again.
- 8
Android: If the app does not intercept the link automatically, open it from inside the Facebook app rather than a third-party browser.
- 9
Facebook Web: The bonus must be claimed while logged into the same Facebook account connected to your Lord of the Board game.
Fix a specific error
Find the exact message you are seeing and follow the fix.
"This offer has expired" or "Link no longer valid"
Why this happens
The link was posted more than 24 to 72 hours (not officially published; sourced from community reports). the exact window varies per promotion. treat links older than 48 hours as at risk. and Backgammon - Lord of the Board has deactivated it. This is the most common error.
How to fix it
There is no way to claim an expired link. Come back to this page and use today's active links instead. Bookmark Morning Reward so you catch every drop within the claim window.
"You've already collected this reward" or "Already redeemed"
Why this happens
Your account has already claimed this specific link. Each Backgammon - Lord of the Board bonus link is one-time per account. Backgammon - Lord of the Board shows: "This bonus has already been claimed." - Each link is single-use per account. You have already collected this reward.
How to fix it
Check if you are on a different device or browser. You may have claimed it earlier without realizing. If you definitely have not claimed it, log out of Backgammon - Lord of the Board completely, log back in, then tap the link again.
"Page not found," blank screen, or the link redirects to the home screen
Why this happens
The link structure broke when copied, the reward campaign ended early, or the app is not installed and the deep-link has nowhere to land.
How to fix it
Make sure Backgammon - Lord of the Board is installed before tapping. On mobile, long-press the link and choose "Open in app." On desktop, use the Facebook tab inside the game rather than a standalone browser link.
I claimed the link but my coins never arrived
Why this happens
Backgammon - Lord of the Board credits sometimes take up to 30 minutes to appear after a successful claim. Server load during peak times can delay delivery.
How to fix it
Wait 15 to 30 minutes, then fully close and reopen Backgammon - Lord of the Board. If the coins still have not appeared: Facebook bonus link coins credit to your account automatically. If the reward does not appear immediately, restart the game and check your in-game inbox. The Progressive Bonus progress bar is at the bottom of the game lobby and refreshes every 4 hours. If it has been over an hour, contact Backgammon - Lord of the Board support at https://bbumgames.freshdesk.com/en/support/home with a screenshot of the confirmation screen.
This bonus has already been claimed." - Each link is single-use per account. You have already collected this reward.
Why this happens
This is a Backgammon - Lord of the Board-specific error.
How to fix it
This error is specific to Backgammon - Lord of the Board. If retrying does not resolve it, contact support at https://bbumgames.freshdesk.com/en/support/home.
This bonus has expired." - The link is older than the game's expiry window. Morning Reward sorts newest first so expired links are pushed to the bottom of the feed.
Why this happens
This is a Backgammon - Lord of the Board-specific error.
How to fix it
This error is specific to Backgammon - Lord of the Board. If retrying does not resolve it, contact support at https://bbumgames.freshdesk.com/en/support/home.
Link opens browser but does not launch the app - Make sure Backgammon LOTB is installed. On iOS, close Safari, open the app directly, then retry the link. On Android, try opening the link from inside the official Facebook app.
Why this happens
This is a Backgammon - Lord of the Board-specific error.
How to fix it
This error is specific to Backgammon - Lord of the Board. If retrying does not resolve it, contact support at https://bbumgames.freshdesk.com/en/support/home.
Link works on one device but not another
Why this happens
You are likely logged into different accounts on each device, or one device has an outdated app version.
How to fix it
Confirm both devices use the same login method (same Facebook account or same email). Update Backgammon - Lord of the Board on both devices. If one account already claimed the link, the other cannot claim it again. Links are one-time per account.
Every link is failing and nothing on this page is working
Why this happens
All links shown have been claimed on your account already today, or Backgammon - Lord of the Board is running a temporary server issue affecting reward delivery.
How to fix it
Check Backgammon - Lord of the Board's official Facebook page for any server status posts. New links drop throughout the day and fresh ones reset the claim window. If the problem persists across multiple days, reinstall the app and contact Backgammon - Lord of the Board support at https://bbumgames.freshdesk.com/en/support/home.
Still stuck?
If none of these fixes worked, the issue is almost certainly account-specific. Contact Backgammon - Lord of the Board support directly at bbumgames.freshdesk.com/en/support/home or through the in-game Help menu. Include a screenshot of the error and the approximate time you tried to claim.
While you wait for a response, check today's active coins links on Morning Reward. New drops come in throughout the day and fresh links reset the claim window.
Related games
Same publisher, same category, or same reward type. Players who follow one usually follow the others.
