Troubleshooting
Royal Dice links not working? Fix it here.
Every error Royal Dice players hit when claiming free coins: what causes it and exactly how to fix it. Start with the quick checklist below before digging into a specific error.
Quick-fix checklist
Run through these first. They resolve most issues in under a minute.
- 1
Always try the newest link first. Royal Dice bonus links expire within free coin links from the official royal dice facebook page typically expire within 24 to 48 hours of being posted, and some hit their claim cap sooner. expired links open the game but credit no coins. working this page from the top, where the newest links sit, is the easiest way to catch them while they're still live.. The freshest link on this page is the most likely to work.
- 2
Tap the Coin link from the official Royal Dice Facebook page on the device where the game is installed. Royal Dice opens directly and credits the Coins to your account automatically with a pop-up confirmation. If the pop-up doesn't appear, open the app manually and check your Coin counter on the main lobby screen.
- 3
Make sure you are logged into the same account you always use. Claiming on a different Facebook account or a different app login is the single most common cause of "already claimed" errors.
- 4
Each link can only be redeemed once per account. If you have already claimed it before, it will not credit again on the same account no matter how many times you tap it.
- 5
Turn off any VPN or proxy before claiming. Royal Dice links are region-checked and VPN traffic is often rejected at the link level, not the app level.
- 6
Update Royal Dice to the latest version. Outdated app versions sometimes fail to process the reward handoff even when the link itself opens correctly.
- 7
iOS: Keep Royal Dice updated through the App Store so Coin links register against the latest version. The bundle ID is com.gamepoint.royaldice; only install the Royaldice app published by GamePoint B.V. to avoid lookalikes.
- 8
Android: Install from Google Play only. Third-party APKs break Coin link redemption and friend gift syncing, and most are malware bundled with the dice game's icon.
- 9
Facebook: The Facebook version uses your Facebook account. Make sure you're logged into the same Facebook account when tapping Coin links so the Coins credit to the right account, not a duplicate profile.
- 10
All platforms: Coin links must be opened on the same device where Royal Dice is installed for the Coins to credit. Tapping a link on a desktop where the game isn't installed silently fails with no error.
Fix a specific error
Find the exact message you are seeing and follow the fix.
"This offer has expired" or "Link no longer valid"
Why this happens
The link was posted more than free coin links from the official royal dice facebook page typically expire within 24 to 48 hours of being posted, and some hit their claim cap sooner. expired links open the game but credit no coins. working this page from the top, where the newest links sit, is the easiest way to catch them while they're still live. and Royal Dice has deactivated it. This is the most common error.
How to fix it
There is no way to claim an expired link. Come back to this page and use today's active links instead. Bookmark Morning Reward so you catch every drop within the claim window.
"You've already collected this reward" or "Already redeemed"
Why this happens
Your account has already claimed this specific link. Each Royal Dice bonus link is one-time per account. Royal Dice shows: Link expired: The Coin link is past its collection window or has hit its claim cap. Check this page for a fresher link from the top of the feed.
How to fix it
Check if you are on a different device or browser. You may have claimed it earlier without realizing. If you definitely have not claimed it, log out of Royal Dice completely, log back in, then tap the link again.
"Page not found," blank screen, or the link redirects to the home screen
Why this happens
The link structure broke when copied, the reward campaign ended early, or the app is not installed and the deep-link has nowhere to land.
How to fix it
Make sure Royal Dice is installed before tapping. On mobile, long-press the link and choose "Open in app." On desktop, use the Facebook tab inside the game rather than a standalone browser link.
I claimed the link but my coins never arrived
Why this happens
Royal Dice credits sometimes take up to 30 minutes to appear after a successful claim. Server load during peak times can delay delivery.
How to fix it
Wait 15 to 30 minutes, then fully close and reopen Royal Dice. If the coins still have not appeared: Tap the Coin link from the official Royal Dice Facebook page on the device where the game is installed. Royal Dice opens directly and credits the Coins to your account automatically with a pop-up confirmation. If the pop-up doesn't appear, open the app manually and check your Coin counter on the main lobby screen. If it has been over an hour, contact Royal Dice support at https://www.gamepoint.com/help with a screenshot of the confirmation screen.
Link expired: The Coin link is past its collection window or has hit its claim cap. Check this page for a fresher link from the top of the feed.
Why this happens
This is a Royal Dice-specific error.
How to fix it
This error is specific to Royal Dice. If retrying does not resolve it, contact support at https://www.gamepoint.com/help.
Already collected: Each link can only be redeemed once per account. If you see this, the link has already been used on your account.
Why this happens
This is a Royal Dice-specific error.
How to fix it
This error is specific to Royal Dice. If retrying does not resolve it, contact support at https://www.gamepoint.com/help.
Connection failed: A network error between the app and GamePoint's servers. Switch between Wi-Fi and cellular, force-close the app, and try the link again.
Why this happens
This is a Royal Dice-specific error.
How to fix it
This error is specific to Royal Dice. If retrying does not resolve it, contact support at https://www.gamepoint.com/help.
Facebook version won't load: Refresh the browser, clear cache and cookies for facebook.com, or switch to the iOS or Android app where the same account works.
Why this happens
This is a Royal Dice-specific error.
How to fix it
This error is specific to Royal Dice. If retrying does not resolve it, contact support at https://www.gamepoint.com/help.
Coin counter not updated: Sometimes the Coin pop-up shows but the counter on the lobby is slow to refresh. Force-close the app and reopen; the Coins are credited to your account even if the counter lags.
Why this happens
This is a Royal Dice-specific error.
How to fix it
This error is specific to Royal Dice. If retrying does not resolve it, contact support at https://www.gamepoint.com/help.
Link works on one device but not another
Why this happens
You are likely logged into different accounts on each device, or one device has an outdated app version.
How to fix it
Confirm both devices use the same login method (same Facebook account or same email). Update Royal Dice on both devices. If one account already claimed the link, the other cannot claim it again. Links are one-time per account.
Every link is failing and nothing on this page is working
Why this happens
All links shown have been claimed on your account already today, or Royal Dice is running a temporary server issue affecting reward delivery.
How to fix it
Check Royal Dice's official Facebook page for any server status posts. New links drop throughout the day and fresh ones reset the claim window. If the problem persists across multiple days, reinstall the app and contact Royal Dice support at https://www.gamepoint.com/help.
Still stuck?
If none of these fixes worked, the issue is almost certainly account-specific. Contact Royal Dice support directly at www.gamepoint.com/help or through the in-game Help menu. Include a screenshot of the error and the approximate time you tried to claim.
While you wait for a response, check today's active coins links on Morning Reward. New drops come in throughout the day and fresh links reset the claim window.
Verified Royal Dice channels
Related games
Same publisher, same category, or same reward type. Players who follow one usually follow the others.
